Our Services
Service 1
Global 24 hr. Quick Support Commitment
We guarantee immediate response within 1 minute and complete resolution within 1 hour for any issues or inconveniences our customers may encounter while using our machines anytime, anywhere in the world.
Except during the time when all staff sleep in Korea, we ensure same-day resolution in the shortest possible time.
Service 2
We Never Exaggerate — Only Deliver What We Promise
We never engage in exaggerated advertising. For all non-consumable parts covered under our guaranteed specifications, we provide a 5-year free service in the event of any damage or failure.
If the issue cannot be resolved locally by the customer under any circumstances, we will dispatch our engineer at our own full expense.
Service 3
Free Installation & Training with Basic Support
We provide all installation services and technical training completely free of charge, on the condition that the customer covers airfare and accommodation.
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